In this post, we challenge common misconceptions that hinder businesses from embracing the transformative power of cloud communications. From addressing challenges with outdated systems to debunking myths about security, control loss, implementation complexity, call quality, and cost, we provide factual insights to empower businesses to make informed decisions and unlock the benefits of cloud communications.

Looking for ways to reduce your business phone bills and improve your communication infrastructure? Cloud telephony could be the solution for you. By the end of this post, you will have a better understanding of how cloud telephony can revolutionize your business communications, save you money, and improve your overall customer experience.

Enhance your business communications with cloud technology, and easily address the top 10 challenges including scalability, reliability, cost-effectiveness and security. Cloud-based solutions are designed to help businesses of all sizes to maximize their efficiency by providing access to enhanced features and seamless collaboration tools. With cloud technology, you can ensure reliable communications, reduce costs, maintain high levels of data security, and get support from professional experts wherever and whenever needed.

Business executives must keep up with technology in today's world of instant communication. Whether via email or phone, one challenge is assessing and managing a high volume of messages quickly. Voicemail transcription provides quick access to important information while eliminating costly delays from audio processing and manual sorting. This blog post explains why voice mail transcription is essential for any modern executive's workflow, giving you a strategic edge in today's competitive global business arena.

Today’s business climate demands agility; the ability to rapidly pivot and adapt to changing market conditions is key for businesses seeking long-term success. This makes a strong cloud communications infrastructure an essential component in many organizations. In this post, we'll discuss how to build a cloud communications infrastructure tailored to your organization's specific needs so that you can focus on staying agile and achieving strategic goals.

The Great Resignation has heightened many managers’ concerns about recruitment and retention. The conversations around this phenomenon and the increase of workplace digitization often prioritize the needs of employees and customers. Customers drive revenue, and employees primarily drive output. Yet managers are the ones who make the decisions that shape both income and production, so their concerns should have equal weight.

Cloud cost management is a red hot topic for businesses right now. Enterprise spending on cloud infrastructure services around the world is a billion-dollar industry—hundreds of billions, likely—and with so much software available on the market, this is a constant challenge for IT teams.

Everybody wants to work smarter, not harder. In the age of hybrid work models and labor challenges, your employees need technology tools that make communication and collaboration easy and seamless. When deploying a UCaaS (unified communications as a service) platform, you provide a foundation for them to do this. But how does UCaaS productivity improve? You’ll want to seek out these eight features.

Cloud solutions have become a mainstay technology practice in the business world. Cloud business communications have turned out to be far more than an option for cutting costs and making scaling easier. It’s shifting the way people work, collaborate, and share information.

There are best practices and considerations to follow in your digital transformation and cloud adoption journey. Check this article to understand better these solutions and their options, so you can make the best decision for your team and business.

Microsoft Teams has become one of the most popular collaboration platforms, enabling users to work from home right after the pandemic; however, they must continue to use traditional phones to communicate with co-workers, customers, and vendors. Here, the 10 Must-Have when Integrating Telephony with Microsoft Teams

Nothing sparks innovation like necessity. So when you consider the many upheavals we’ve faced over the last two years it should come as no big surprise that we’re also in a golden era of innovation. Here are their six biggest predictions on the future of cloud communications