The Definitive Guide to Doing Business on the Go

Mobility is essential in modern society, and technology plays a crucial role. Smartphones and tablets now have more computing power than ever, giving people the convenience of a desktop computer in their pockets. Can you, however, manage a company from your mobile device?

A cloud-based communications technology that supports several forms of communication (such as audio, video, chat, file sharing, email, and more) makes this a realistic goal. Let's see how anyone can use a smartphone as a mobile office.

In today's workplace, quick and straightforward communication is essential.

A significant transition from on-premises to cloud-based solutions was underway before the pandemic. When 2020 rolled around, having access to systems outside of the office became critical to the success of any enterprise.

With the rise of hybrid work arrangements, where employees split their time between on-site and off-site locations, traditional office spaces are no longer needed. A recent Gallup survey found that 53% of employees expect to be hybrid in the future, and 59% want this to happen soon.

Because of this, there will be more and more mobile workers in the future. This means that tools must be available from anywhere and on any device.

So, what functions must a mobile device have for you to manage your company on the go?

The Features Necessary to Run A Business on the Go

There are numerous UC options, many of which are very similar. When deciding between options, think about the following features for running a business from a mobile device.

  • Business App for Mobile Devices

The platform needs a mobile application above everything else. Through the app, communication tools are conveniently accessible. The app houses the Unified Communication system's core features, including voice and messaging.

  • Strong Phone Capabilities

Voice communication is essential for every business, but you shouldn't have to stay in one place to take advantage of all the improvements in phone technology. Your mobile app will provide you with the freedom to:

  • Look through your company's phone directory.

  • Manage multiple calls simultaneously.

  • Control your voicemail with playback, forwarding, erasing, and transcriptions.

  • Use tools like call forwarding and hold to make your phone experience more convenient.

  • Set up rules about how to take business calls.

Finding the appropriate service provider means enjoying crystal-clear calls and a dependable mobile setup. You will also be able to utilize your company phone through the app in the event of a natural catastrophe or other emergencies.

  • Team Chat Allows You to Stay Engaged and Connected

When using a mobile device for business, staying in touch with your staff is essential. Because chatting is such a fast way to interact, it makes everything go smoothly. In addition to one-on-one chats, you may divide the workspace into specialized "channels" for discussing different areas of interest, teams, or projects.

Group chat also features a presence indicator, so you'll know who's online if you need a quick answer.

  • Video Conferencing on the Go

Video conferencing has become integral to most workdays, making collaboration between participants easy. A mobile device may engage in screen-to-screen interaction.

One of the many benefits of a UC platform is the ability to start a meeting quickly and easily in a browser. Your mobile device also supports screen sharing. In meetings, your mobile device serves as your unique virtual workplace.

  • Create, Discuss, and Keep Vital Documents in One Place

Document creation is a large part of everyone's workday. No matter your position in a team, you need these to get things done. The decentralization of these resources is where the issue is. With no central location for files, they will be scattered everywhere.

Solutions like Google Drive, which is not hosted on your domain and has storage space limits, may be used in different situations. The capacity to produce, work on, share, and keep data in a central location with high levels of protection should be a part of any UC system.

Thanks to file sharing, you can work on the same file simultaneously without worrying about getting out of sync. It eliminates the need for lengthy email chains in which different versions are passed back and forth.

The ability to easily share files between devices makes it possible to work on files from any location. These elements are expected to increase productivity and efficiency.

  • Enhanced Functionality with Useful Add-ons

Integrating your UC solution expands its potential. When doing business over the phone, you often need to use apps that aren't part of a UC system. For example, a customer relationship management (CRM) tool can be added to the platform, which is especially helpful for sales and customer service.

You may also integrate Microsoft Office 365 with your UC to integrate email and other services. Workflows in the workplace can be streamlined, and information needs won't have to be delayed until someone reaches a desktop.

TeleSwitch Elevate allows you to run your business from your mobile device.

Being mobile is crucial if you want to develop and expand your business. This practice enables you to do your job without being tied to a desk at any location. TeleSwitch Elevate has all of these features and more.

With mobile apps supported on Apple or Android devices, Elevate allows you to run your business while keeping you connected to your team and customers anytime and anywhere. In addition, it has an exceptionally high level of safety and dependability. Explore TeleSwitch Elevate today to learn how it allows you to manage your business from anywhere.


TeleSwitch partners with all leading UCaaS providers in the market today.
Our recommendation is always focused on what is best for our customers.

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An All-In-One Guidebook for Communications-Enabled Business Procedures

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Strategy and Technology for the Digital Workforce Experience (DEX)