With voice and data systems converging,
shorter life cycles and increasing pressures to cut costs and protect
your investment, making the right technology decisions have never been
more important.
TeleSwitch can help with a complete set of services designed to evaluate
current needs and systems, implement and integrate new systems, plan
for the future and prepare for unexpected interruptions in your business:
- Network and Equipment Assessment
- Convergence
- Installation, Training and Implementation
- Disaster Recovery (business
resumption)
Our team of experts coordinates all aspects
of a project, whether it's a complex multiphase project or a short-term
engagement.
We can provide dedicated project managers or as-needed support, giving
your staff added depth of expertise and resources.
We can customize services
to meet your specific business requirements, including partnering
agreements, hourly and fixed fee contracts.
Benefits:
- Single point of contact and coordination
- Detailed milestones and
deliverables
- Progress and analysis reporting
- Budgeting and cost control
- Ability to address post-cutover needs
Sample Milestones:
- Initial Customer/Vendor Conference Call
- Design
- Application and Mailbox Data Collection
- Hardware Shipment
- Hardware Programming & Testing
- Programming of Configuration,
Mailboxes and Applications
- Hardware Shipment to Site
- PBX Programming and Testing
- Schedule End-User Training
- Onsite Installation and Testing
- Integration Testing
- End-User Training
- System Cutover
- Cutover Coverage (follow-up)
- Administrative Training
