MiVoice Connect (ShoreTel) 2018-02-15T20:35:18+00:00

MiVoice Connect


On-Site Business Phone System with Unified Communications

A Platform for Business Success

MiVoice Connect (formerly ShoreTel Connect) is a business communication platform that delivers voice, messaging, mobility, presence, conferencing, collaboration and application integrations all in one easy to use platform.

  • One screen for everything

  • VoIP, mobility, instant messaging, and web conferencing

  • HD multipoint video with one-click secure access

  • Smart features like Join button, event wizard, agenda timer and conference call-out do your work for you

  • Meet and collaborate with any contact automatically
MiVoice Connect

Easy To Manage

Free your IT team from repetitive, time-consuming phone system management.

  • Get a single view of all accounts, phones, trunks, and locations with MiVoice Connect Director

  • Easily set up accounts with "one click" user permissions for call handling modes and features

  • So easy to administer that non-technical employees can handle moves, adds, and changes in minutes

CRM and Business Process Integrations

Deep business application integrations that help you personalize and connect at every customer touch point.

  • Embed calling features directly into Saleforce, NetSuite, Microsoft Dynamics and other popular business apps to increase productivity

  • Integrate call and customer histories for more visibility into business performance and trends

  • Extend the functionality of your MiVoice Connect phone system with over 40 advanced apps and integrations
Salesforce Integration

MiVoice Connect Provides Unrivaled Continuity and Connectivity


99.999% availability - because you can't afford a moment of downtime

MiVoice Connect's signature modular architecture distributes system intelligence across your entire network, no matter how many locations

Deploy MiVoice Connect communication and application hardware onsite or run virtualized in your data center

N+1 redundancy provides automatic failover for a WAN, voice switch or application server outage

Voice switching on your MiVoice Connect IP phone system operates independently of your network—never lose dial tone

HAVE QUESTIONS?

Contact a Business Communications Specialist Today